4.8/5 - (6 votes)

Someone has just bought an item from your dressing room and would like to receive it with Chronopost? In this article, we explain how to send a Vinted parcel with Shop2Shop from Chronopost.

Send a Vinted parcel with Shop2Shop from Chronopost

If the buyer who ordered your item selected Chronopost as the carrier, follow these steps to ship the package:

1- You must pack the item very carefully. Choose a suitable package and use the appropriate protections. We remind you that the parcel must correspond to the format chosen for the order (small, medium or large).

We recommend that you keep a photo of the item in its packaging. In case of a problem during transport, if the item is damaged you will be able to prove that the packaging is not at fault.

2- Print the shipping note that you will find in Messages, in the conversation with the buyer and paste it on the package.

3- Within a maximum of 5 days after the sale, drop off the package at one of the 15,000 Chronopost points of your choice. You can find the list of Chronopost points on the Chronopost website.

4- Once the package is dropped off, on Vinted, in your conversation thread with the buyer, select "Item sent" to inform the person that you have sent the package.

You will be able to access, just like the buyer, the tracking of the package. Be careful though, it can take up to 48 hours to be updated from the moment you brought the parcel to the Chronopost Relay.

We recommend that you keep a proof of shipment (the shipping slip, an email confirmation or a receipt). In case of non-receipt by the buyer, this proof could be very useful.

Upon receipt and confirmation from the buyer, your wallet will be credited with the amount of the sale and the transaction will be officially completed.

Shipping conditions with Chronopost

The seller does not have to pay any shipping costs, these always go to the buyer.

The customer will be informed of the price of the shipping costs when validating his order. The price may vary depending on the size, weight or place of delivery of the package, the lowest price being 2.68€.

In case of loss of the package

A parcel sent with Chronopost is insured up to 33e. The seller will be reimbursed in case of loss, theft or damage.


Pin It on Pinterest

Share this article

Share this article with your friends!